Frequently Asked Questions
Do you have set packages?
Not exactly. While we have structured tiers as a starting point, every agreement is tailored to the specific needs of your practice. We take into account your size, specialty, patient volume, and current processes so you only pay for what you truly need.
How do you determine the right tier for me?
We start with a complimentary consultation to learn about your clinical operations, challenges, and goals. From there, we design a service plan that matches your operational demands, compliance requirements, and budget — with the goal of reducing administrative burden so you can spend more time on patient care.
Do you require a one-size-fits-all contract?
No. We believe every clinic is unique, and so are its billing needs. All final agreements are customized so you’re not paying for unnecessary services, and you have the resources you need to succeed.
Can you work within my budget?
Yes. We understand that cost is an important factor, especially for smaller or growing practices. Our tiered framework allows us to adjust scope and timelines to fit what you can reasonably afford while still protecting your revenue cycle.
Why not just post fixed prices?
Because transparency matters — and fixed, cookie-cutter pricing rarely reflects the real cost of delivering high-quality, compliant billing support for different clinical environments. We’d rather design a plan that’s realistic for you than advertise a flat rate that may not be in your best interest.
What’s the benefit of a tailored tier over a standard package?
A tailored tier means:
You get the exact level of support you need — no more, no less
Your practice receives resources and tools that directly support your patient care priorities
We can scale services up or down as your needs change, without locking you into unnecessary overhead
How will this help me as a provider?
Our mission is to give you back time — time you can spend treating your patients, managing your team, or growing your clinic. We take on the stress of billing, insurance follow-ups, and payer contracts so you can focus on what matters most: quality care.